Accounts
Every customer account in one place: plan, credits, people, sign-ins, AI engines, collection errors and content flags. Open an account to suspend it, turn a person off, change access, or view the dashboard as that account sees it.
Move an audited website into monitoring
After an audit, give the customer their own account: the website and everything the audit recorded move out of the organization into a new account under Vivander Monitoring (nothing is copied or run again). Record the months they paid for in advance; nothing is charged in that time. Before the months end they are asked to choose a plan; without one the weekly runs pause. Add more people from the account afterwards.
Set up a monitoring account
Pending website requests
A website added outside its account's domain family (the business email domain, the first website, every approved root). It is not measured or billed until it is approved here. The customer is emailed either way; a decline needs a note, which the customer reads.
| Requested | Account | Email domain | Website requested | Existing websites | How is this website yours | Requested by | |
|---|---|---|---|---|---|---|---|
| Loading requests | |||||||
All accounts
Click a row to open the account. Click a column heading to sort by it. "Not read" means the server could not read that value; it never means zero. Domains counts the distinct root domains across the account's active websites: a self-serve account for one business reads 1 or 2.
| Account | Organization | Plan | Renews on | Credits | Credits used (30 days / all time) | People | Websites | Domains | AI engines | Last active | Sessions (30 days) | Errors (7 days) | Open flags | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Loading accounts | ||||||||||||||
Account detail
Recent sign-ins
Sessions across every account in the last 7 days. A session ends after 30 minutes with no activity; time on the site counts while a page is open and visible.
| Account | Person | Started | Last seen | Time | Requests | IP address | Browser |
|---|---|---|---|---|---|---|---|
| Loading sign-ins | |||||||